Terms of Service

01Scope and contracting party

These General Terms and Conditions apply to all contracts on the use of the “Umfeld” service between you as the user and:

von Reyher Media UG (haftungsbeschränkt) Nonnendamm 33-35 13627 Berlin Deutschland Email: kontakt@vonreyher.media

Deviating terms proposed by the user do not become part of the contract, even if we do not expressly object to them.

02Subject matter of the service

Umfeld is a personal CRM. The service synchronizes your Google address book, enriches your contacts with context you enter yourself (how you met, relationship type, notes, interactions, important dates, and relationships between contacts) and makes this data available to AI clients via an MCP server.

Umfeld is explicitly not a sales tool. There is no entitlement to particular features, analytics, or interfaces; the feature set provided at any given time is authoritative.

03Formation of contract and account

The contract is formed when you register via “Sign in with Google” and agree to these terms in doing so. This requires a valid Google account as well as legal age, or the consent of your legal guardians.

One account per person is permitted. Login credentials and issued API tokens must be kept confidential; report any suspicion of misuse to us without delay.

04Beta phase

Umfeld is in an open beta phase. The service is continuously changed; features may be added, changed, or removed without prior notice. During this phase, in particular:

• There is no guaranteed availability and no entitlement to support within specific response times.
• Malfunctions, data loss, and migrations cannot be ruled out despite careful work.
• You should not keep data exclusively in Umfeld. Your Google address book remains the authoritative source of your contact base.

05Pricing

Use is free of charge during the beta phase. We will announce the later introduction of paid plans at least 30 days in advance by email. Your account only becomes chargeable if you expressly agree to the new plan; otherwise, access ends when the notice period expires, and you can export your data beforehand.

06Your obligations

You are responsible for the content you enter into Umfeld or import via Google synchronization. In particular, you warrant that you will:

• have lawfully collected any third-party data and be entitled to process it lawfully, for commercial use, including the information duties under Art. 14 GDPR
• not store any unlawful, offensive, or infringing content
• not place excessive load on the technical infrastructure, in particular not perform automated bulk queries outside the provided interfaces
• not circumvent any security mechanisms and not use accounts belonging to others

In the event of significant or repeated violations, we may temporarily suspend access and (following an unsuccessful warning) terminate for cause. You indemnify us against third-party claims arising from a culpable breach of these obligations.

07Business use and data processing

If you use Umfeld for business or professional purposes and process personal data of third parties in doing so, you are the controller for that data within the meaning of the GDPR and we act as your processor. Our data processing agreement under Art. 28 GDPR applies to that processing and becomes part of this contract upon its conclusion; no separate signature is required. In case of conflict, the data processing agreement prevails for processing carried out on your behalf.

For purely private use, the household exemption of Art. 2(2)(c) GDPR regularly applies and the data processing agreement has no effect.

08Availability and third-party services

We strive for uninterrupted operation but, outside of agreed paid plans, do not owe any specific availability. Maintenance windows, force majeure, and disruptions at upstream suppliers may limit access.

Umfeld depends on third-party services: in particular the Google People API and the AI clients you connect. If these providers change, restrict, or discontinue their interfaces, this may limit Umfeld’s functionality. That is outside our sphere of influence and does not constitute a defect.

09Rights to content

Your content remains yours. You merely grant us a simple, non-exclusive right, limited to the contract term, to store, process, and display it to you and to the clients you have authorized, that is, exactly what is necessary to provide the service. Your content is not used to train or fine-tune AI models.

The rights to Umfeld’s software, brand, and design remain with us. You receive a non-transferable, non-exclusive right of use for the contract term.

10Liability

We are liable without limitation for intent and gross negligence, for fraudulently concealed defects, within the scope of any guarantee assumed, as well as for damages arising from injury to life, body, or health, and under the Product Liability Act.

In cases of ordinary negligence, we are liable only for the breach of material contractual obligations (obligations whose fulfillment enables the proper performance of the contract in the first place and on whose observance you may regularly rely) and limited in amount to the foreseeable damage typical for this type of contract. Liability is otherwise excluded.

For loss of data, we are liable only to the extent that would have occurred despite proper and regular data backup on your part. During the free-of-charge beta phase, the statutory liability relief for gratuitous services additionally applies.

11Term, termination, and data deletion

The contract runs for an indefinite period. You may terminate it at any time without notice by deleting your account in settings or by sending us an informal message. We may terminate with 30 days’ notice to the end of a month. The right to extraordinary termination for good cause remains unaffected for both parties.

After the contract ends, we delete your data in accordance with the Privacy Policy. Export beforehand whatever you wish to keep. Your Google address book remains unaffected by this.

12Changes to these terms

We may change these terms where necessary to adapt to changes in the law, new features, or technical developments. We announce changes at least 30 days before they take effect, by email. If you do not object before they take effect, they are deemed accepted; we point out this effect separately in the announcement. If you object, either party may terminate the contract as of the date the change takes effect.

13Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If the user is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction is our registered seat. For consumers, mandatory statutory places of jurisdiction and consumer protection provisions of their country of residence remain unaffected.

Should any provision be invalid, the validity of the remaining provisions remains unaffected.

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.