EspoCRM or Umfeld: two different kinds of CRM
EspoCRM is a sales CRM. Umfeld is a personal CRM. Which one you need depends on whether the end goal is a deal or a friendship.
The short version: if you need pipelines, deals, and a sales process, EspoCRM is a reasonable choice, an open source sales CRM with plenty of room to configure. If you want to keep up with private contacts, friends, family, your wider circle, without deals or lead scoring, Umfeld is the better fit. Both call themselves a CRM, but they are built for different jobs.
What you're actually looking for
EspoCRM is a sales CRM for businesses: contacts, companies, opportunities, and pipelines, plus workflows and team permissions, the kind of toolkit you would expect from a classic CRM. For a sales team moving deals through stages and tracking revenue, that is exactly the right set of tools.
If instead you are wondering when you last talked to an old friend or how you met someone, you are not looking for a sales tool. That is what Umfeld is built for, a personal CRM with no sales logic attached.
Sales CRM or personal CRM
| Umfeld | EspoCRM | |
|---|---|---|
| Built for private relationships | ||
| Pipelines and deals | ||
| Relationship graph between contacts | ||
| Built for | individuals | sales teams |
Not a ranking, just different jobs
This is not a comparison where one product loses. EspoCRM does its job for sales teams, Umfeld does its job for individuals. If you want to try it: Umfeld starts with a free 7-day trial, no pipeline in sight.
Not a sales CRM. A home for your network.
Try it free for 7 days, then €6/month or €60/year. Card required, cancel anytime.